MSI is welcoming a new generation to take our organization into the future. Meet the team that our founder and president, Michael Enders, has chosen to continue providing our clients with high standard quality management services.
Alec Crispino has been with our team for over four years as a Management Specialist. His expertise ranges from environmental, health, and safety to quality management.
Q1: As a young professional in this industry, what do you consider to be key in executing your job effectively?
Alec: "In order to properly execute my job effectively, there needs to be good communication. Not only with the client but within the organization itself. We need to understand what exactly the client wants and needs and be the best fit possible for whatever they need to get done. Specifically as a young professional, discipline and time management are of the utmost importance. As a traveling Management Consultant, with multiple clients, we need to ensure that all of the work being done at each is consistent with the client's wants. This means scheduling out work with each client and making sure that reporting is done in a timely fashion. Another key attribute within the world of Management systems is having the confidence to explain and execute corrective actions to management. As a young professional this was an extremely daunting task, however as we progressed over the years it became clear that Clients were just people, and most of the time were very interested in what we had to say. Taking the Dale Carnegie course aided in boosting my confidence in the earlier days, making it easier to be able to talk to whoever, whenever."
Q2: Your main area of expertise at MSI is Environmental Health & Safety, for those who are unfamiliar with this topic, can you please elaborate on what EH&S is and stands for?
Alec "EH&S or “Environmental, Health, and Safety” is an ethically driven form of a management system that incorporates the health of the environment as well as the safety of personnel within the company. EH&S is personified by ISO: 14001 and ISO: 45001, Environmental Management Systems and Occupational Health and Safety management systems, respectively. These standards, falling in line with the structure of ISO: 9001:2015, are designed to be able to be integrated into any company's overall management system. Having this ability ensures that the entirety of the scope of the company is considered when reviewing the context in which the company operates. This boils down to knowing and understanding local and federal regulations and being in compliance with those which apply to the company. "
Q3: You graduated from Eastern Connecticut State University with a degree in environmental science; do you feel as though EH&S incorporates the values you learned during the completion of your degree?
Alec: "My time spent during University aided in my ability to operate within the field of standardization, not through the material I learned but the skills which are required in order to succeed in the real world. Here I truly came to understand that the only type of learning possible is “self-learning”. Teaching yourself anything requires a great deal of discipline and which I was forced into honing during my time at school. These valuable skills then easily transferred over to the real world and specifically as a Management Specialist. As for the materials and values I learned through university, they directly align with the culture of the EH&S world."
Q4: What other certifications have you completed during your time working for MSI? Do you have any future plans to expand your knowledge within the standardization realm?
Alec: "In order for anyone to be able to not only survive but thrive in this industry, one must be constantly learning new information. My plan is to never be complacent within the industry as well as in life. In order to get my foot in the door, I began working with ISO 9001:2015 and AS9100. I became certified, through SAE, to be an internal auditor for ISO 9001:2015 and shortly after Lead Auditor for ISO 14001: 2015. In order to progress even further being certified to AS9100 as well as 45001 is next in the sights. I am looking forward to continuing my learning and advancement throughout the world of standardization."
Read Alec's Latest Blog Post -
Context of the Organization
With the most recent revision of ISO 9001:2015, there has been a shift for companies to understand their position within their respective markets. This comes by understanding the organization and its context.